Terms and Conditions

Commitment

Therapy relies on the commitment and motivation from both the therapist and the client to get the best results. As the client, when you agree to undertake a course, you also agree to engage with the process, as the final results depend on collaboration, trust and desire to work. Please note, results may vary from person to person.

Therapy Sessions & Fees

Fees are payable for a course by credit / debit card. Fees may be subject to change from time to time, but any change will be agreed between us. By undertaking a course of therapy, you accept that I cannot guarantee the therapeutic outcome and fees are payable in consideration of my time and expertise, regardless of the outcome.

Cancellation Policy

If you for any reasons will decide to cancel course, you can do it within 24 hours. We will return 50% of the course prise (excluding transaction fee for overseas clients). Refund won't be given after 24 hours. Therefor, make clear decision before purchasing course.

Privacy

We will protect personal information by reasonable security safeguards against loss or theft, unauthorised access, disclosure, copying, use or modification. At no time will your email address or contact details be sold, or otherwise distributed to any third party.

Confidentiality

At all times, we will keep as confidential all information recorded about you and use it only for the purpose for which it was given. W will only use information about you to continue your care or for purposes where you have given specific permission to use it.

Exceptions to this include:

If you reveal you intend to harm yourself or another person.
If you reveal that a child is being or is in danger of abuse.
If the counsellor is compelled to reveal information by a court order.
If you reveal you are a member of a terrorist organisation – this must be reported to the police.
If you reveal you are laundering money from the sale of drugs – this must be reported to the police.

Standards of Behaviour

We undertake to provide service for you with respect and not to abuse the trust you put on us. In return, you undertake not to harm yourself, or any other person, including us. You agree not to come to sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor.